Legacy Service Air Conditioning & Heating Customer Reviews

Would highly recommend Legacy Services. We purchased two new air conditioning and heating system (one for upstairs and one for downstairs - the ones we had were over 20 years old) plus had some duct work under the house repaired. They provided outstanding service from reviewing all the options for a new systems to the installation of the new systems. Kurtis was very helpful and thorough in reviewing our options for a these systems - he was great to work with. The installation crew (can't remember all their names) were on time, were efficient, and completed the installation of both units in a very timely manner. They answered all our questions to our satisfaction - helped us to set up the new thermostat and explained its operation. Totally satisfied with the work Legacy Services performed and would recommend them to others. Read Less

EDIT 10/23/2020: Abel from Legacy was here today for our biannual service. Once again, on time, polite, and thorough. He took the time to explain the issues with the system and the different options we could use to address them. He also is able to handle repairs on a system another company had installed previously but still under warranty. Thanks Abel and Legacy. I was really pleased with the service I received from the first phone call to the final bill. Legacy sent out a technician the day after I called, the technician, Frank, was on time, very polite, and explained exactly what was going on with my a/c unit. The price was very reasonable as well. Thank you Frank and Legacy! Read Less

Travis, Rick, and Ivan were professional, prompt, and quick to answer questions. Katie made sure we had all the paperwork we needed for our NBU rebate along with our personal paperwork neatly organized in a clearly-labeled folder. They truly go the extra mile. UPDATE: today, 8/17/2020 Our upstairs unit, an older one, began dripping condensation from the attic to the first floor. 😳 Called Legacy at 4 pm, and Kyle was here a little after 5. After an hour and a half, he had cleared up the clog, fixed the drain, and saved us some money. He was masked, respectful, and obviously knowledgeable about the unit even though they had not installed it. Thank you for continuing to provide fast, safe, fair service. Read Less

Our air conditioning went out on a weekend in the middle of summer. Kurtis was our technician and he did everything to ensure we were up to date on repairs and got our house cooling down quickly. I highly recommend legacy due to Kurtis’s professionalism, timeliness, and kind and pleasant demeanor. Again, would recommend. Read Less

Mr. Octavio Gonzalez and his assistant arrived on time and completed my AC insulation quickly, with no issues. Both were very professional, courteous and also cleaned up after! I had great customer service from the first phone call to the completion of this work order, thank you all for your professionalism! Read Less