Legacy Service Air Conditioning & Heating Customer Reviews

Awesome service from start to finish!! I called on Tues and had an appointment on Thurs. It would have been sooner, but I could not make it any sooner. When the technician Kyle arrived, he was very professional and respectful. He advised me on what he was going to do, so I stood back and let him do his thing. When he was done he explained everything to me and provided some recommendations without being pushy. He was very thorough, but not time consuming. I would highly recommend Legacy Services Air Conditioning & Heating. Read Less

EDIT 10/23/2020: Abel from Legacy was here today for our biannual service. Once again, on time, polite, and thorough. He took the time to explain the issues with the system and the different options we could use to address them. He also is able to handle repairs on a system another company had installed previously but still under warranty. Thanks Abel and Legacy. I was really pleased with the service I received from the first phone call to the final bill. Legacy sent out a technician the day after I called, the technician, Frank, was on time, very polite, and explained exactly what was going on with my a/c unit. The price was very reasonable as well. Thank you Frank and Legacy! Read Less

We just bought a home here and needed to have our ducts inspected prior to having more insulation blown in. Out technician, Octavio, did a thorough inspection. He also recommended an overflow emergency cutoff switch to be added to our heat pump system so our wood floors would be protected in the event of an overflow. He had the part on hand and was able to install it in just a few minutes. Very helpful and knowledgeable! Gave us some ideas on improvements to our system and talked to us about regular maintenance items so we can plan for those. Very impressed with the company’s professionalism and services offered. Read Less

Would highly recommend Legacy Services. We purchased two new air conditioning and heating system (one for upstairs and one for downstairs - the ones we had were over 20 years old) plus had some duct work under the house repaired. They provided outstanding service from reviewing all the options for a new systems to the installation of the new systems. Kurtis was very helpful and thorough in reviewing our options for a these systems - he was great to work with. The installation crew (can't remember all their names) were on time, were efficient, and completed the installation of both units in a very timely manner. They answered all our questions to our satisfaction - helped us to set up the new thermostat and explained its operation. Totally satisfied with the work Legacy Services performed and would recommend them to others. Read Less

Legacy sent a repairman out within 24 hours - very quick!! Communication about timing for arrival was excellent. Kurtis Hall was very professional and nice to work with. The heating system is not easily accessible, so he took a photo of the issue and what he did to resolve it - very appreciated! Definitely recommend! Read Less