Legacy Service Air Conditioning & Heating Customer Reviews

We have used Legacy Services for the past three years in our new construction home for routine ac and heating service. Their service contract is the most reasonably priced in the San Antonio area. The technicians have been top notch, but I want to give a shout out to Abel Godino who has serviced us on the past two visits. He is very thorough and professional. The first time he serviced our systems, I was curious what I was getting for the twice a year service, so I followed him around and asked questions to understand what he was checking. He patiently answered all of my questions and gave me a thorough summary of the state of my equipment at the end of his visit. I feel very confident that with Legacy regularly servicing our home we will be able to maximize the life of our systems. Read Less

I want to give a LOUD SHOUT OUT to Legacy Heating & A/C. My system went out on my home and they installed a new one in a few hours the next business day. True professional from the office staff down to their installers. I would highly recommend this company to all my friends both civilian and military. My home right to very comfortable because of them. Thank you all so much. God Bless Read Less

Legacy was very responsive to my service needs. They were able to replace my entire A/C system within two days of me calling. They gave me a very fair price. Their technicians were very knowledgeable and professional. I highly recommend them for air conditioning needs. Read Less

Legacy Services is absolutely a 5-Star customer service company. I was highly impressed with their timely response, genuine passion about customer care, phone etiquette, and very affordable pricing. Katie was nothing less than spectacular with processing my appointment and validating my service warranty. The technician, Kyle was extremely professional and skillful, and knocked out the repairs with no delays. Legacy Services has quickly earned my trust and confidence for future services, and has made me a very satisfied happy customer. 🤠 Read Less

The fan motor on my AC unit quit working at 4pm on a 103* afternoon. I called Legacy, and because it was so late in the day, I was prepared to wait until the following day for a repairman. Pat was so nice and also concerned about me being without AC overnight. She had someone to my house within the hour. Octavio had the part that was needed and after installing it, he checked other parts of the unit to make sure all was working well ( it is a 15 year old system). I was so pleased with the customer service, promptness and professionalism. I called Legacy because they had such high ratings and satisfied customers. I believe they can be trusted and relied on. Highly recommend!! Read Less